The printer plays a crucial role in any office. But when it acts up, it can hamper your workplace’s productivity.
Common printer problems and solutions
Printer Problem #1: Paper Jams
Paper jams can be the bane of our workplace existence.
If you’ve ever waited for your documents to be printed only to hear a monstrous crunch that came from your printer, you probably encountered a paper jam.
Paper jams could be caused by the type of paper you use. Usually, papers that weigh less than 80 gsm stick together while printing and that causes paper
If you’re unsure of what’s the right A4 paper for your printing needs? Read our previous post on how to choose the right paper for your office!
Printer Problem #2: The Offline Printer
We’re sure you’ve encountered Printer Problem #2
But when you look over at your office printer the power button clearly shows it’s on and you would probably think what sort of sorcery is going on. Well, the solution to this printer comes with three easy fixes:
3 ways to fix the ‘offline printer’ problem
Easy fix #1: Disconnect and reconnect to the Wifi
Often times, your printer is not at fault rather your internet connection is and this applies to wireless printers which most offices have.
Try to disconnect your from your WiFi connection and reconnect again. Open the document you were trying to print and your printer will be online again!
Easy fix #2: Connect to the right printer
Does your office have more than one printer? Be sure to connect to the right one!
You can easily identify your office’s printer model on the printer itself, no tech guy required! If you’re not connected to the right printer, go to “Settings” on your computer and click on “Add a printer or scanner” and identify the correct printer model to add on.
Easy fix #3: Update your driver
Do occasionally check if your printer driver needs to be updated. You can easily look up for the driver for your printer by googling the model’s name followed by the word “driver”.
Once you found the correct driver for your printer, just follow the installation directions and voila, you have an updated printer driver.
Printer Problem #3: Where is my document?
We’re sure you have encountered the term “spooling” when you check the print status of a document.
Spooling in printing lingo basically means your documents are loading into a
So when you see the “spooling” status you either wait it out or cancel your print job and try again after 10 minutes.
Printer Problem #4: Low Ink
Are your documents coming out in an odd mixture of colours with fine lines between each printed character?
If yes, then that’s a good indicator that you’re running low on ink.
Be sure to always have spare cartridges for your future printing needs. You wouldn’t want to run out of ink when there’s important deadlines to meet!
Be sure to have your supply of ink and toners at hand to avoid Printer Problem #4! Find your cartridges at Supplycart today.
Ink and toner subscriptions are also available.
Supplycart simplifies procurement for businesses through a single platform. As one of the first e-Procurement platforms in Malaysia, we help businesses to achieve efficiency by impacting the way they obtain and manage their procurement needs.
By helping businesses to innovate the way they procure more efficiently, we’re helping businesses put back time and money into what truly matters for their business.